Contact
Last modified: June 2, 2026
Please use the appropriate contact channel for your request. Sending messages to the correct inbox helps keep requests organized and makes it easier to review, route, and respond properly.
Include enough context in your first message so we can understand what you need and respond appropriately.
Emails are reviewed daily. We usually respond within one day, but please allow up to 7 business days for a reply.
Please contact us using a reputable email provider and include a clear subject, a valid reply address, and enough detail in the message body to explain what you need.
Incomplete, vague, or suspicious messages may be automatically filtered or ignored to reduce spam.
General
Use this address for general questions, support requests, collaboration, account questions, and anything that does not fit into a more specific category.
Legal
Use this address for legal notices, formal requests, copyright concerns, privacy-related matters, or other legal communication.
Non-legal requests sent to the legal inbox will be ignored.
Legal requests must be complete, specific, and verifiable. We may request additional verification before taking action, especially if a message appears spoofed, compromised, incomplete, or suspicious.
Please include your full name, organization, official role, case or reference number if applicable, the specific request being made, and a reliable way to verify the request through official channels.
We do not rely solely on the sender email address when reviewing legal, abuse, or data-related requests.
Abuse
Use this address to report abuse, spam, malicious activity, impersonation, policy violations, or misuse involving Kiyora services or communities.
Billing
Use this address for billing questions, payment issues, refund requests, subscription concerns, invoices, receipts, or charge-related support.
Socials
Support Discord: Click to Join Twitter/X: Click to Open
Join the support Discord for community help, announcements, general questions, and faster informal support.